Shipping & Returns

SHIPPING

 

WHERE WE SHIP

We currently we ship to the contiguous United States, as well as Alaska, Hawaii, Guam, American Samoa, Virgin Islands, Puerto Rico, Marshall Islands, Northern Mariana Islands, Federated States of Micronesia, Palau, AP, AA, AE.

International Shipping is coming soon!

SHIPPING METHOD

Our products are fulfilled and shipped to you using Amazon’s fulfillment service who work with a variety of domestic carriers.  For a full list & contact information, click here

SHIPPING TIMES

During checkout, you will be provided with (3) different shipping options – Standard Shipping, Expedited Shipping & Priority Shipping.

Depending on where you are located, your shipment time (excluding handling time) is listed below in business days.

 

RETURNS

 

RETURNS AND EXCHANGES

We want to ensure that you are completely satisfied with our products and shopping experience.  We accept returns or exchanges of unopened products within 25 days of delivery.  

If you would like to make a return or exchange, please email orders@sorellecare.com with your order number, the item(s) you would like to return or exchange, and the reason for the return. 

One of our friendly Customer Care associates will contact you as soon as possible for next steps!

 

Region

Address Type

Standard

Expedited

Priority

Contiguous United States

Street, PO Box

3-5 Days

2 Days

Next Day

Alaska, Hawaii

Street, PO Box

4-8 Days

2 Days

Next Day

Guam, American Samoa, Virgin Islands, Puerto Rico, Marshall Islands, Northern Mariana Islands, Federated States of Micronesia, Palau

Street, PO Box

4-8 Days

2 Days

Next Day

AP, AA, AE

Street

14-28 Days

2 Day

Next Day

 

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